Returns

Return & Exchange Policy
  • Returns and exchanges must be made within 14 days of receipt.
  • Items must be unworn, unwashed, and free of alterations, odors (perfume, smoke), stains (deodorant), or damages (unless previously reported). All original tags must be attached.
  • Shoes must be unworn with no sole wear and returned in their original box, placed inside a separate shipping box—do not use the shoe box as the return package.
  • Final Sale Items Include: sale merchandise, gift cards, jewelry, sunglasses, bodysuits, intimates and socks are non-refundable.
  • Full-priced items can be returned online or at any Whim location.
  • Refunds will be issued to the original payment method. $6.95 will be deducted from the total to cover the return label cost.
  • Please allow 3-5 business days for your refund to appear in your account.
  • Return approval is at our team's discretion. Whim reserves the right to deny returns that do not meet our policy. We are not responsible for wear and tear or any changes that occur to an item due to the nature of garment materials.